What the title covers
Work on the organization itself rather than on individual employees. How teams are structured, how many people are needed and where, why people leave, how pay is set, and whether a change the company is making will actually work once people have to live with it.
The output is usually analysis and a recommendation rather than a decision. You gather evidence, often from survey data, headcount data and interviews, and present what it says to the people who will decide.
A second use of this title
At a consulting firm this is a client facing job. You are staffed on projects for other companies, most often a reorganization, a merger where two workforces have to be combined, or a change in how a large group is managed. The pace is project based and the training is structured.
Inside a company it is the same subject with one employer. You know the organization deeply, you see whether your recommendation worked, and you carry it through implementation. The consulting version pays more early and is harder to hold alongside a fixed personal schedule.
Where it is found
Concentrated in large organizations and in the firms that advise them, because a business needs a certain size before this work becomes a role of its own.
Typical entry requirements
- Education
- Bachelor's degree. Psychology, industrial and labor relations, economics and business are common routes
- Expected
- Excel, and comfort working with survey and headcount data
- Expected
- Writing and presenting a recommendation to people more senior than you
- Often listed
- Exposure to statistics, and any experience running a programme or leading a group
- Experience
- Zero to two years. Leadership roles and HR internships count